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Be a part of our pioneering team

Take on new opportunities and thrive with us. The Gaia Hotel Bandung under PT. GAIA KENCANA is a five-star modern hotel where guests will enjoy an elevated hospitality experience and discover different dimensions of rest, renewal, and reactivation.

JOB DESCRIPTION:

  • Performs check-in, check-out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation.
  • Maintains cashier float and ensures accurate daily report of all money received.
  • Knowledgeable of all special promotion procedures, for programs such as; Seasonal Packages, Frequent Flyers Programs, and also Intercontinental Hotels Group Loyalty programs.
  • Attends to guest’s complaints, inquiries and requests, referees problems to supervisor/Assistant Manager if he/she unable to assist.
  • Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest’s name at every opportunity.

MINIMUM REQUIREMENT:

  • At least 2 years experience in the same position at a 5-star hotel.
  • Proficient in spoken and written English.
  • Good communication and presentation skills.
  • Hotel pre-opening experience highly desirable.