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Careers

Be a part of our pioneering team

Take on new opportunities and thrive with us. The Gaia Hotel Bandung is a five-star modern hotel where guests will enjoy an elevated hospitality experience and discover different dimensions of rest, renewal, and reactivation.

JOB DESCRIPTION:

The Club Lounge Agent duties include greeting and assisting club floor guests, answering any questions, recommending activities and restaurants to guests, and answering any phone calls, serving and assisting club floor guests during breakfast and high tea, and any other occasions at the club lounge.    

MINIMUM REQUIREMENT:

  • At least 2 years experience in the same position at a 5-star hotel

  • Proficient in spoken and written English

  • Good communication and presentation skills

  • Excellent interpersonal skill and pleasant personality. 

  • Able to work with creativity & agility

JOB DESCRIPTION:

Restaurant Managers take on many responsibilities, including effectively recruiting and managing employees, overseeing operations, handling customer complaints, and generating financial reports. Other important aspects of a Restaurant Manager's duties are to ensure health and safety regulations and manage inventory, including the selection and purchase of liquor and other supplies.

MINIMUM REQUIREMENT:

  • At least 2 years experience in the same position at a 5-star hotel

  • Proficient in spoken and written English

  • Good communication and presentation skills

  • Excellent interpersonal skill and pleasant personality. 

  • Able to work with creativity & agility

JOB DESCRIPTION:

Recreation & Wellness Supervisor is responsible for assisting in training and supervising day to day operations of Recreation & Wellness department, accountable for assisting R & W Manager with controllable cost, assist implementation of marketing program and other event calendars.

MINIMUM REQUIREMENT:

  • Minimum 2 years experience as Spa Therapist in 5-star hotels.
  • Minimum 1 year experience as Spa Senior Therapist / Spa Supervisor/ Spa Trainer. 
  • Able to conduct massage therapy training & other spa treatment. 
  • Computer literacy and relevant booking system. 
  • Creative & agile. Good interpersonal skill and pleasant personality 

JOB DESCRIPTION:

Utilize specialist skills to provide high-quality therapeutics massage, beauty treatment and other types of wellness therapies which offer the highest level service to customers and maintain Health and Safety aspects of spa.

MINIMUM REQUIREMENT:

  • Minimum od 2 years experience in a 5-star hotel spa environment.
  • Diploma in physiotherapy or certificate in massage/spa therapy.
  • Agile & creative.
  • Have good communication & customer service skills.

JOB DESCRIPTION:

As a guest relations officer, your job duties include greeting guests when they enter the hotel, providing useful information about the hotel, helping guests to make travel arrangements, and addressing any customer complaints or passing those complaints on to the management.
 

MINIMUM REQUIREMENT:

  • At least 2 years experience in the same position at a 5-star hotel
  • Proficient in spoken and written English
  • Good communication and presentation skills
  • Hotel pre-opening experience highly desirable

JOB DESCRIPTION:

The Front Desk Agent duties include greeting guests at the front desk, answering any questions, recommending activities and restaurants to guests, and answering any phone calls. 
 

MINIMUM REQUIREMENT:

  • At least 2 years experience in the same position at a 5-star hotel
  • Proficient in spoken and written English
  • Good communication and presentation skills
  • Hotel pre-opening experience highly desirable